This Introduction
The purpose of this privacy policy is to provide you with information on how your personal and health information is collected and used, and the circumstances in which we may share your information with third parties. 

​MFP NSW PTY LTD (ABN 40 707 808 920) is committed to protecting the privacy of patient information and to handling your personal information in a responsible manner in accordance with the Privacy Act 1988 (Cth), the Privacy Amendment (Enhancing Privacy Protection) Act 2012, the Australian Privacy Principles, the Health Records and Information Privacy Act 2002 (NSW), and other relevant State and Territory privacy legislation. 

 
​Why and when your consent is necessary 
​When you become a patient of a practitioner consulting from Merrylands Family Practice, you provide consent for practitioners and administrative staff consulting from or working at Merrylands Family Practice to access and use your personal and health information. Your personal information is only accessed by practitioners and staff in order to provide you with the highest level of healthcare and to keep you informed of health information that may be relevant to you. There are certain circumstances we may be required to share your personal information with third parties, which are covered by this policy. If we need to use your information for anything else, we will seek additional consent from you to do this. 
 
Why do we collect, use, hold and share your personal information? 
​Our main purpose for collecting, using, holding, and sharing your personal information is to provide you with  healthcare service and to inform you about the healthcare services offered at Merrylands Family Practice. We also use personal information for activities directly related to the supply of healthcare services, such as Medicare claims, payments, online booking, clinic audits and accreditation. We also communicate with patients using secure SMS notifications. If you receive healthcare from practitioners consulting from Merrylands Family Practice, it is a requirement that you consent to be contacted by SMS regarding your appointments, outstanding accounts and healthcare information. 
 
My Health Record 
You can choose whether or not to participate in the My Health Record system. If you wish to opt-out or manage your preferences, please visit www.myhealthrecord.gov.au. 

Privacy and our website 
Any information collected through our website is treated as confidential information and is stored securely.​ 

Policy review statement 
​This Privacy Policy is current from June 2025 and is reviewed annually. From time to time, we may make changes to our policy, processes and systems in relation to how we handle your personal information. We will update this Privacy Policy to reflect any changes. Those changes will be available on our website and in the practice.